Security operations support assistant

Illustrative solution pattern. An example of how this workflow can be supported — not a description of a specific client project.

1. 1 · Current process

   Security teams face high volumes of alerts, logs and threat information, with limited time to investigate each one. Documenting incidents and following procedures consistently adds further load.

2. 2 · AI-supported workflow

   1. Summarises alerts and related context for analyst review.
   2. Retrieves relevant procedures, playbooks and prior internal notes.
   3. Drafts incident timelines, notes and reports for analysts to complete.
   4. Suggests possible next investigative steps for analyst consideration.

3. 3 · Human approval and control

   Analysts and authorised staff decide on every containment, remediation and system change. No action is taken on systems without human approval.

4. 4 · Potential operational value

   • Potential to reduce time spent on alert triage and documentation.
   • Can help analysts apply procedures more consistently.
   • Can help produce clearer incident records for review.